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A crisis is defined as, “A disruption or breakdown in a person’s or family’s normal or usual pattern of functioning.

A crisis cannot be resolved by a person’s customary problem-solving resources/ skills.” When one member of a family system is suffering, it affects the entire system. There are many easily accessible family crisis hotlines and helplines that can aid and support those in need, including but not limited to the following options: 

  • National Suicide Prevention Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals. 
    • 1-800-273-TALK (8255) – English
    • 1-888-628-9454 – Spanish
    • TTY: 1-800-799-4889 (4TTY)
  • Substance Abuse and Mental Health Services Administration (SAMHSA) Helpline: a free, confidential, treatment referral and information service (in English and Spanish) for individuals and families facing mental and/ or substance use disorders. Available 24/7, 365 days a year. 1-800-662-HELP (4357)
  • National Alliance on Mental Illness (NAMI) HelpLine: a free, nationwide peer-support service providing information, resource referrals, and support to people living with mental health conditions, their family members and caregivers, mental health providers, and the public. Available from 10:00 a.m. to 6:00 p.m., ET, Monday through Friday. 1-800-950-6264 (NAME)
  • The Trevor Project: was founded in 1998 and is the leading national organization providing crisis intervention and suicide prevention services to LGBTQ young people, under age 25. Available 24/7, 365 days a year. 1-866-488-7386
  • National Runaway Safeline: a 24/7 helpline for youth and teens who have run away or are thinking about running away as well as for parents and caregivers. 1-800-RUNAWAY
  • National Domestic Violence Hotline: available 24/7/365 to talk confidentially with anyone experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship. Information provided in English and Spanish.
    • 1-800-799-7233 (SAFE)
    • Text: LOVEIS to 22522
    • TTY: 1-800-787-3224
    • Video Phone Only for Deaf Callers: 1-206-518-9361
  • National Parent Helpline provides parents with emotional support from a trained advocate. Available 10:00 a.m. to 7:00 p.m. PT, Monday through Friday. 1-855-427-2736 (4APARENT)
  • Childhelp Hotline: offers crisis intervention, information, and referrals to thousands of emergency, social service, and support resources. All calls are confidential. Available 24/7, 365 days a year. 1-800-422-4453 (4ACHILD)

Further Information and Support

Navigating the challenges that arise from living with mental illness, struggling with substance abuse, and/ or addiction can not only be all-consuming but are often impossible to effectively handle without proper support. If you are concerned for yourself or a loved one regarding mental illness, substance abuse, and/ or addiction we recommend reaching out for help as soon as possible. Bear in mind that you do not have to be on this journey alone. At {Upwell Advisors}, we offer unique, customized concierge therapeutic services to provide our clients with unparalleled support throughout every step of the recovery process. 

Feel free to reach to contact us anytime via email at [email protected] We look forward to supporting you on your journey.

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